Privacy Statement
Loreto Ministries Privacy Statement
Loreto Ministries recognises your right to privacy, confidentiality and data security and is committed to protecting your personal information.
This Privacy Statement explains how Loreto Ministries manages personal information collected through the Loreto Ministries website: www.loretoministries.org.au.
This Privacy Statement does not apply to Loreto and associated schools in Australia, as they have their own policies and procedures relevant to their jurisdiction. If you wish to obtain a copy of a school's privacy policy, please contact the relevant school directly or visit its website.
How do we collect and hold personal information?
The personal information that Loreto Ministries collects through its website is generally collected only when you voluntarily provide it to us.
Information we may collect includes your name, address, telephone number and email address.
We may be unable to provide certain services or information if you do not provide particular personal information. For example, without an email address it may be impractical for us to provide newsletters or other communications.
We hold most personal information electronically and, to a lesser extent, in hard copy form. Information may be stored at our premises or by trusted service providers engaged to support our operations.
While we take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure, no transmission of information over the internet can be guaranteed to be completely secure. Once information is received, we take reasonable steps to store it securely.
We also take reasonable steps to ensure that personal information we collect is accurate, complete and up to date.
What do we do with personal information?
Loreto Ministries may use personal information to:
respond to enquiries submitted through our website;
provide newsletters, updates and other communications you have requested;
respond to comments, feedback or suggestions;
administer events, programs and initiatives;
support our administrative and operational activities; and
fulfil any other purpose identified at the time information is collected.
If you provide personal information about another person, you should ensure that they are aware of this Privacy Statement and consent to the provision of their information to Loreto Ministries.
Disclosure of personal information
Loreto Ministries may share personal information within the organisation where appropriate.
We will not sell, trade or rent personal information to third parties. Personal information will only be disclosed where required or authorised by law, or where necessary to provide services requested by you.
Direct marketing
Where we send communications by email, post or telephone, we will provide an opportunity for you to opt out of receiving future communications.
If you no longer wish to receive communications from Loreto Ministries, please contact us using the details below or follow the unsubscribe instructions provided in our communications.
Children
The safety and wellbeing of children is important to us.
We ask that children under the age of 18 have a parent or guardian's consent before providing personal information through our website.
For information about our commitment to safeguarding children and adults at risk, please refer to the Safeguarding section of this website.
Cookies and website analytics
We may use cookies, website analytics tools and similar technologies to help us understand how visitors use our website, improve website performance and enhance the user experience.
Cookies are small text files stored on your device that assist with the operation of the website. Information collected through cookies and analytics tools is generally aggregated and does not identify individual users.
You may choose to accept or decline cookies through your browser settings.
Access and correction
You may request access to personal information that Loreto Ministries holds about you by contacting us using the details below.
If you believe that personal information we hold about you is inaccurate, incomplete, out of date, irrelevant or misleading, you may request that it be corrected. We will consider your request and respond within a reasonable timeframe.
Complaints
Any questions about this Privacy Statement, or any complaint regarding the handling of your personal information or a potential breach of the Australian Privacy Principles, should be directed to:
Communications Manager
Loreto Ministries
PO Box 4082
Auburn South VIC 3122
Phone: (03) 9813 4023
Email: communications@loreto.org.au
If you wish to make a complaint, please provide sufficient details to enable us to investigate the matter. We will acknowledge receipt of your complaint, advise you of the person responsible for managing it, and respond within a reasonable timeframe.